The following standard business terms describe the rights and obligations of the company Nathalie Peyron "Décodille" whose the head office is situated 669 chemin des Bruyères 38260 Faramans (France) registered to the "répertoire des métiers" with the number 807497425RM38 and of his customers dans le cadre the sale of products on offer on the web site decodille.fr.
Présentation des produits
The products available on the web site decodille.fr are described as accurately as possible and at least a photo systematically accompanies each description. That being said photos don't enter in the contractual field because even though the company tried to publish photos as faithful to the reality as possible,this can't ensure a complete similarity with the product offered, especially for what concerns the colours.
The products are offered within the limits of available stocks or,more rarely, on order only.
All the text and pictures produced on the site decodille.fr are reserved for the whole world, undercopyright and intellectual property; their reproduction, even partial is strictly forbidden.
The product prices on sale on the online shop decodille.fr are expressed in €, delivery fees excluded.
VAT is non applicable, article 293 B of the CGI.
Online purchase modality
To purchase an item, the customer has to go the product datasheet by clicking on the photo or the name of the good. After learning about the information notice, he has to choose an option if so (colour for example), a quantity and click on the button "Add to basket".When all the articles required are in the shopping cart, the client can click on the button "Proceed to check out" and check all the elements of his order ;he can also correct possible mistakes.
Shipping costs are added to the total amount of the order. Once this step validated, the customer is invited to indicate the delivery address or validate the one displayed. By clicking on "Continue", the customer has the opportunity to choose his relay point or maybe to choose the withdrawal in the workshop (in this case the shipping costs are reset at 0). Then the customer selects the payment method et must check the box corresponding to the mention "I agree to the terms of service and will adhere to them unconditionally" (after reading these conditions obviously"). A confirmation message of the order displays on the screen and the seller confirms the order by mail; this information will give a summary of the order.
The datas recorded by decodille.fr constitute evidence of the nature, the content and the date of the order. This one is archived by the company in the manner and times provided by law; the customer can access the archive by contacting customer service.
Orders may be paid using credit card.
Dispath and delivery times
On the order has been shipped, a mail is sent to the customer.
In accordance with provisions of article L 221-18 of the french consumer code, the purchaser has a period of 14 day to exercise his retractation right from receipt of the ordered products.
In accordance with provisions of article L 221-23 of the french consumer code, the purchaser sends back the item not later than within 14 days after having informed the trader about his decision to withdraw. He bears the costs of the return of goods.
The purchaser shall inform by mail of his willingness to return the good to the address firstname.lastname@example.org, witch will provide to the purchaser a return form to be included in the return package.
Then the purchaser shall send back the new products, intact, in their original package with the return form by Mondial Relay or by a follow up service (colissimo suivi) ( the shipping costs shall be borne by the purchaser ) to the address listed in the legal notices.
On receipt of the package, the seller shall inform the purchaser by email, and will refund him the price of the item or will proceed to an exchange (the shipping costs there and back shall be borne by the purchaser) according to the purchaser's preferences. The refund will happen only after Décodille has received the goods in perfect selling conditions and in the original package.
In accordance with provisions of article L121-20-2 of the french consumer code, the right of withdrawall is excluded for customised products and /or manufactured to order.